Booking Policy - AirlineTicketDesk
Welcome to the Booking Policy page of AirlineTicketDesk. This page outlines the rules, terms, and conditions related to booking airline tickets through our platform. We encourage all customers to read this policy carefully before making any reservations to ensure a smooth booking experience.
1. General Booking Policy
When you book a flight through AirlineTicketDesk, you agree to the terms and conditions set forth by both AirlineTicketDesk and the respective airline. All bookings are subject to availability and confirmation by the airline.
- All personal information provided during booking must be accurate and match the traveler’s official identification documents.
- Fares are subject to change without prior notice until the booking is confirmed and payment is received.
- Once confirmed, bookings may be non-refundable or non-changeable depending on the fare rules of the airline.
2. Payment Policy
We accept various payment methods, including major credit cards, debit cards, and secure online payment gateways. All payments are processed through secure and encrypted channels to protect your financial information.
- Full payment is required at the time of booking unless otherwise specified.
- Prices displayed are inclusive of applicable taxes and service fees unless stated otherwise.
3. Cancellation Policy
Cancellation policies vary depending on the airline and the fare type selected. Before canceling any booking, please review the airline’s cancellation policy as well as the conditions outlined below:
- Some tickets are non-refundable, while others may be canceled with a cancellation fee.
- To request a cancellation, please contact our customer support team at least 24 hours before the scheduled departure time.
- Refunds, if applicable, will be processed based on the airline’s refund policy and may take 7–21 business days.
4. Refund Policy
Refund eligibility depends on the airline’s terms and the ticket type purchased. AirlineTicketDesk will assist with the refund process, but final approval is subject to the airline’s policies.
- Refunds may be subject to administrative fees and airline penalties.
- Refunds for payments made by credit/debit cards will be credited to the original payment method.
5. Changes & Modifications
Changes to your booking, such as date, time, or name corrections, are subject to airline rules and availability.
- Modification fees may apply, in addition to any fare difference charged by the airline.
- Requests for changes should be submitted at least 48 hours before the flight’s departure.
6. Travel Documentation
It is the traveler’s responsibility to ensure they have valid travel documents, including passports, visas, and any required health certificates. Failure to comply with entry requirements may result in denied boarding without eligibility for a refund.
7. Liability Disclaimer
AirlineTicketDesk acts as an intermediary between the traveler and the airline. We are not responsible for flight delays, cancellations, or changes made directly by the airline. For such issues, please refer to the airline’s customer service for assistance.
8. Contact Us
If you have any questions or need assistance with your booking, please reach out to our customer support team. We are available 24/7 to help with your inquiries.